Shipping-Leather Shoppes

Shipping

Larger Furniture purchased from our shopping cart ships via Home Direct or curbside, "Curbside delivery" is a shipping method where the truck drops off the furniture at your driveway,curb or dock and does not unpack, or setup merchandise into home. Allow 45- 90 days for special order merchandise depending on manufacturer. Some product is small enough to ship by Fed-Ex and will arrive at your door step in 45-60 days. Our shipping charges are based on the 48 contiguous states. Customer Service will notify you when your furniture is ready to ship to you. An appointment will be made for you to take delivery.

For "White Glove Delivery" when your larger furniture arrives, contracted Leather Shoppes delivery personnel will unpack, inspect, and placed wherever you'd like in the home, and all packaging materials will be removed and stacked at a location of your choice . Our standard delivery allows up to 1/2 hour placing furniture, including upstairs. If your furniture does not fit, our drivers will place in an adjacent room. Some small items may require light assembly. Shipping charges are based upon weight and size. We can ship to Alaska and Hawaii, for a surcharge. (Please contact Customer Service for more information.) Included in the price is shipping insurance for the item you're purchasing.

Our White Glove services include:

Residential Delivery

Inside Delivery

Professional Packing

Debris Removal

Delivery To Point Of Use

Time Specific Delivery

Proper Equipment For Any Job

Merchandise Inspection

White Glove Delivery DOES NOT include (the following services will require additional fees):

Deliveries on weekends or holidays

Delivery up or down one (1) or more flights of stairs

Plugging electronic equipment into wall or floor outlets, and/or into stereo equipment

Storage of merchandise for more than 4 days time

Obstructed delivery paths and/or use of elevator

Additional waiting time at the time of delivery

Relocation or removal of items not part of delivery

Multiple shipping appointments: Missing a scheduled delivery or canceling a delivery with less than 24-hours notice will be subject to penalty fees.

Deliveries to zip codes that require transportation by boat or ferry

Any other services not listed in White Glove Delivery "included services"

Leather Shoppes reserves the right to charge additional fees based on any of the above "not included" instances. Fees start at a minimum $50.00 per instance, and may be more depending on the circumstances. Leather Shoppes will send customer a post-delivery email with "not included" services and fees.

If you require services "not included" in the White Glove Delivery service, you may consult with a Leather Shoppes sales specialist prior to placing an order to receive a cost estimate. Please call us toll free at 800.388.8127 or email a quote request. For an accurate quote, please provide as much detail of your delivery needs and/or circumstances.

QUICK LINKS:
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